Legal Document

ag88 Terms and Conditions

Please read all of ag88's terms and conditions carefully before using this platform. These terms form a legal agreement between you and ag88.

Last updated: 2026. These terms may change at any time — check back regularly.

General Terms and Conditions

01

Introduction and Acceptance

These terms and conditions ("Terms") form a legally binding agreement between ag88 and every individual ("User" or "you") who uses the ag88 platform ("Platform"). By accessing, registering on, or using any service on this platform, you agree to be fully bound by these Terms.

ag88 is an online betting and gaming platform that provides entertainment experiences for users in Bangladesh. The platform is secured with SSL encryption and operates under a fair play policy.

If you disagree with any part of these Terms, please refrain from using the ag88 platform.

Important: These Terms apply only to individuals aged 21 or older. Use of this platform by minors is strictly prohibited.

Account Registration and Management

02

Registration Requirements

To open an account at ag88, you must meet the following conditions:

  • You must be at least 21 years old.
  • All information provided during registration must be true and accurate.
  • Each person may create only one account.
  • Your account must never be shared with or used by another person.
  • Multiple accounts from the same household or device are not allowed.
03

Identity Verification

ag88 may request the necessary documents for identity verification at any time. Withdrawals may be placed on hold until verification is complete.

If false information is provided or fraudulent activity is detected, ag88 reserves the right to immediately close the relevant account and withhold deposited funds.

04

Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. Any unauthorised access to your account must be reported to ag88 immediately. We strongly advise you not to share your password with anyone.

You are responsible for all activity conducted on your account, unless it is proven that the security breach was caused by ag88's own failure.

Deposit and Withdrawal Terms

05

Deposit Rules

Funds may be deposited at ag88 only through the following approved methods: bKash, Nagad, Rocket, and Upay.

  • Minimum deposit amount: ৳100 (for each method).
  • Deposited funds are generally credited to your account instantly.
  • The mobile number or account used for the deposit must be registered in your name.
  • Deposits from third-party accounts are strictly prohibited.
  • ag88 reserves the right to verify any deposit that appears fraudulent or suspicious.
Please note: Rocket is the mobile wallet service of Dutch-Bangla Bank.
06

Withdrawal Rules

The following conditions apply to withdrawals:

  • Minimum withdrawal amount: ৳800.
  • Withdrawals must be made using the same method used for the deposit.
  • Withdrawal processing typically takes 30 minutes to 3 hours.
  • Winnings from a bonus cannot be withdrawn until the bonus wagering requirement has been met.
  • Withdrawals from accounts that have not completed identity verification may be placed on hold.
  • If there are doubts about the source of funds, ag88 may request additional information.

Bonus and Promotion Terms

07

Welcome Bonus

New users are eligible for a 150% welcome bonus on their first deposit, up to a maximum of ৳5,000.

For example:

  • Deposit ৳1,000 and receive a ৳1,500 bonus → total balance ৳2,500.
  • Deposit ৳8,000 and receive a ৳5,000 bonus (maximum limit) → total balance ৳13,000.

The wagering requirement to release the bonus is 15 times the bonus amount. Example: ৳1,500 bonus × 15 = ৳22,500 in bets required before withdrawal. The wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus.

Keep in mind: Winnings earned from a bonus cannot be withdrawn until the bonus conditions are met.
08

General Bonus Terms

  • Each bonus offer can be claimed only once and only by the eligible user.
  • Collecting bonuses using multiple accounts will be treated as fraud.
  • ag88 reserves the right to modify or cancel any bonus offer at any time.
  • If misuse of bonus benefits is detected, the relevant account may be closed.
  • Additional restrictions may apply to the use of bonuses in certain games or markets.
  • In any bonus-related dispute, ag88's decision will be considered final.

Betting and Gaming Rules

09

General Betting Rules

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If incorrect odds are displayed due to a technical error, ag88 reserves the right to void that bet.
  • If an event or game is incomplete, ag88 will determine the outcome according to the applicable rules.
  • Bets placed simultaneously from multiple accounts may be voided.
10

Sports Betting

ag88 offers betting on various sports including cricket, football, and kabaddi. The following rules must be observed when betting:

  • Fraudulent or manipulative betting is strictly prohibited.
  • Placing bets using match-fixing or insider information is illegal.
  • In the event of any dispute over a result, ag88's decision is final.
11

Casino Game Rules

ag88's casino section offers various types of games including slots, live casino, and fishing games. Game outcomes are determined entirely by a Random Number Generator (RNG), and ag88 strictly follows a fair play policy.

If a disconnection occurs during a game, ag88 will resolve the situation based on the relevant technical records. Any claim regarding a game result must be reported to the customer service team within 72 hours.

VIP Program Terms

12

VIP Tiers and Benefits

ag88's VIP program has four tiers, each offering a weekly cashback benefit:

  • Bronze — up to 0.2% weekly cashback.
  • Silver — up to 0.4% weekly cashback.
  • Gold — up to 0.6% weekly cashback.
  • Platinum — up to 0.8% weekly cashback.

Your progress through VIP tiers depends on your activity on the platform. ag88 reserves the right to change the VIP benefit terms at any time.

Keep in mind: VIP cashback is applied weekly and is subject to specific conditions.

Prohibited Activities

13

Fraud and Misconduct

The following activities are strictly prohibited on the ag88 platform. Involvement in such activities may result in account closure and forfeiture of funds:

  • Creating or using multiple accounts.
  • Manipulating the platform with the intent to abuse bonuses.
  • Providing fraudulent identity or information.
  • Introducing hacking tools, viruses, or any malicious code into the platform.
  • Colluding with other users to gain an unfair advantage.
  • Using automated software or bots to operate games.
  • Using the platform for money laundering or processing illegal funds.

Responsible Gaming

14

Responsible Gaming Commitment

ag88 places responsible gaming as its highest priority. We believe that entertainment should be enjoyable and safe. If you feel that your own or someone you know's gaming habits are becoming problematic, please seek help.

ag88 gives users the ability to set their own deposit limits, take temporary breaks, and self-exclude if needed. To learn more about all these features, visit our Responsible Gaming page.

For individuals aged 21 and over only. Minors opening accounts or gaming is strictly prohibited.

Privacy and Data Protection

15

Personal Data Collection

ag88 collects user registration and payment information solely for the purposes of account management, identity verification, and fulfilling legal obligations. We never sell your personal information to third parties.

For more details on data protection, please read our Privacy Policy.

16

Data Security Measures

ag88 uses SSL encryption and advanced security technology to keep all personal and financial information secure. Our servers are under constant monitoring and regular security audits are conducted.

Limitation of Liability and Miscellaneous

17

ag88's Limitation of Liability

ag88 will not accept responsibility in the following situations:

  • Loss caused by the user's internet connection issues.
  • Problems resulting from faults in the user's own device or software.
  • Failure of a third-party service provider (such as a payment processor).
  • Force Majeure events such as natural disasters, war, or government sanctions.
18

Changes to Terms and Conditions

ag88 reserves the right to change these terms and conditions at any time. A notice will be published on the platform when changes are made. If you continue to use the platform after the changes, you will be considered to have accepted the new terms and conditions.

19

Dispute Resolution

Any dispute related to these terms and conditions or the use of the platform must first be attempted to be resolved through ag88's customer service department. Our support team is available 24/7 via live chat and email ([email protected]).

20

Closing Remarks

These terms and conditions constitute the entire agreement between ag88 and its users. If any provision of these terms and conditions is declared legally invalid, the remaining provisions will remain fully in force.

ag88 is committed to providing the best online gaming experience to users in Bangladesh as a safe and reliable platform. Thank you for using our services.

Common Questions

You must be at least 21 years old to open an account and use any service at ag88. The platform is strictly prohibited for minors, and valid ID may be requested to verify your age.

The minimum deposit at ag88 is ৳100 (for each payment method) and the minimum withdrawal is ৳800. Withdrawals are usually completed within 30 minutes to 3 hours.

The wagering requirement is calculated on the bonus amount only, not on the combined total of deposit and bonus. For example: if you receive a ৳1,500 bonus, you need to wager ৳1,500 × 15 = ৳22,500 before withdrawing.

ag88 currently supports four payment methods: bKash, Nagad, Rocket, and Upay. Note that Rocket is the mobile wallet service of Dutch-Bangla Bank.

In the event of a terms violation, ag88 reserves the right to warn, temporarily suspend, or permanently close any account. In cases of fraudulent activity, the associated funds may also be forfeited.

For any issue, you can reach our support team via 24/7 live chat or by emailing [email protected]. We provide assistance in both Bengali and English.

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